Shipping & Returns
Items are sent during 2-5 days after payment receipt. The processing fee is € 0.99.
EU COUNTRIES: the usual shipping is carried out by registered mail and the delivery lasts 6-14 days from our works in Belorussia. Or when you choose EMS (Express Post Service) it lasts 3-6 business days. If there is no your country, please send us an email for a shipping quote. If the package is suddenly lost, please do not worry, we will send you a replacement at our expense and you will remain satisfied. The last thing is very important for us.
If you are not 100% satisfied with a product, simply send it back for a cash refund or in order to get a replacement product. Guidelines for returns:
- One can return a product for a refund within three days from the receipt date.
- A return processing fee of 10% will be charged.
- Custom made items can not be returned.
- The item must be in original condition and unused.
- The money reimbursement is applied only to the sale price (shipping and other asssociated costs are not refunded).
- The buyer will pay the shipping costs towards the return item.
- Please contact us before returning the item.
- If we make a mistake (having sent a wrong item, damaged item), we will pay the shipping costs and send you a replacement item free of charge